Investigating the Implications of Social Media Challenges on Independent Workers and Small Enterprises

In this age of technological advancement, social media has indeed infiltrated every aspect including the nook and cranny of our lives, presenting boundless prospects, ranging from communication to marketing. As…

Continue ReadingInvestigating the Implications of Social Media Challenges on Independent Workers and Small Enterprises

Assessing the Ramification of Social Media on Customer Service Satisfaction

It is of utmost importance for companies to provide exceptional customer service. The proliferation of social media has opened up numerous platforms for customer service delivery. Social media customer service…

Continue ReadingAssessing the Ramification of Social Media on Customer Service Satisfaction